Holiday Villa rental Terms & Conditions
Deposit: A deposit of £150 or $200
per week is required when booking our villa. As soon as this deposit is
received, your booking will be confirmed. This deposit is
non-refundable. The balance of the rental cost will be required 2 months
prior to your rental period commencing. Bookings made within 2 months of
your vacation commencing require the full amount to be paid when the
reservation is made. Payment can be made by cheque or bankers draft in
GB pounds or US Dollars.
Security Deposit: A security
deposit of £200 or $400 is required to be paid along with your balance
payment to guard against any damage done to our villa during your
occupancy. This deposit is returned to you less the cost of any
breakages, loss or damage after your holiday has ended. The party leader
agrees to accept full liability for all loss or damage caused by any
member of their party, during the occupation of our villa and confirms
that the full cost of repair or replacement will be met.
Any charges incurred due to misuse of the
security system or calls in error to Security Company will be deducted
from the Security Deposit.
Cancellation: Should a cancellation
be necessary then your deposit will be lost. Should the cancellation
occur after the balance has been paid then the full amount will be lost.
We strongly advise you to take out holiday travel insurance as soon as
your booking is confirmed - this should cover any cancellations for
reasons beyond your control. If a client does not pay the balance when
it becomes due then we reserve the right to cancel the booking and
retain the deposit. In the event of a cancellation then any security
deposit already paid will be returned to the client.
Occupancy: Our villa is usually
ready for occupancy from 4:00PM on the day of arrival and needs
to be vacated promptly by 11:00AM on the day of departure. If you
have a late flight you should consider reserving the villa for an extra
night. Two weeks before your holiday, you will be sent the code to lock
box for the door key. Also directions from the airport to the villa will
be provided. Over-occupancy of the villa will not be permitted. Only the
persons named on the booking form are allowed to use the villa and the
facilities at Highlands Reserve (this is a requirement of Florida State
Law).
Liability: In the event of any
problems whatsoever the owners or their agents cannot accept liability
for any damage or loss of your property or possessions or personal
accident sustained by you, your party members or any visitors. We advise
all guests have holiday insurance.
Pools & Pool Heating: The pool has
a pool heater that can be switched on at an extra cost. We are happy to
arrange this for you should you require it. Guests should be aware that
the terms "pool heating" and "pool heat" do not imply or confirm that
any specific water temperature is guaranteed. In occasional severe
winter conditions is it possible that the pool heater may not be able to
maintain the water at a consistent temperature - this does NOT
constitute a malfunction. The pool blanket should be used,
especially during periods of cooler weather to prevent heat loss. ANY
issues with the pool heating should be directed to the local management
company (preferably whilst you are in attendance at the villa) so that
they can deal with your concerns.
Maintenance: Our rental home is
maintained by a local management company. All breakages, accidents,
problems and losses must be reported to the local management as soon as
they occur so that they can be attended to. As with any home appliances
will, from time to time, malfunction and may need repair - the local
management company will use their best endeavours to have any problem
rectified as quickly as possible. Access to the rental home may be
required by authorised maintenance personnel during your stay.
Force Majeur: The owners or their
agents will not be liable for problems or delays caused by strikes,
riots, political unrest, hostilities, war, terrorist activity,
industrial disputes, fire, flood, tornadoes, hurricanes, transportation
problems, airport closures, weather conditions or any other event beyond
our immediate control. We suggest that you take out adequate travel
insurance to cover such eventualities.
General Points: Swimming pools are
great fun and few people would choose a holiday home without one.
However they are an obvious source of DANGER
especially for young children. We cannot accept any liability
whatsoever for any injury caused as a result of using the swimming pool
in the villa. You are advised NEVER
to allow children to use the pool unsupervised.
Smoking is not permitted in our villa.
Pets are not permitted in our villa.
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